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Heat Pump Service in Winston-Salem

Year-Round Heat Pump Service from NATE-Certified Technicians

Heat pumps provide heating and cooling from a single system by moving heat rather than generating it. If your home has uneven temperatures, unusual sounds, weak airflow, short cycling, rising energy use, or trouble maintaining the temperature you select, heat pump service in Winston-Salem can help identify the cause.

At All-Phase Heating & Cooling, we handle heat pump repairs, maintenance, installation, and replacement for residential and light commercial properties. Whether your current system needs attention or you’re considering new equipment, we can evaluate the issue and explain whether repair or replacement makes the most sense.

We offer free estimates for new equipment, applicable warranties, and weekend appointments. We also provide water heater services and can discuss water-heater-related upgrades so you can make an informed decision.

Call (336) 537-5047 to schedule heat pump service in Winston-Salem or schedule an estimate for new equipment.

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What Is a Heat Pump?

A heat pump provides both heating and cooling by transferring heat rather than generating it. During colder months, it extracts heat from the air outside and brings it indoors to warm your home. In the summer, it removes heat from inside your home and releases it outdoors.

Heat pumps come in various types, including air-source, ground-source, and ductless models, each designed to suit different home setups and installation conditions. Air-source heat pumps transfer heat between outdoor air and the home, while ducted and ductless systems can fit different layouts.

For homes in the Winston-Salem area, a heat pump is especially useful because our climate features hot, humid summers and mild winters, so your system has to manage both ends of the temperature range. When we evaluate your home, we look at insulation levels, ductwork condition, electrical compatibility, and how you currently use your system so we can recommend the right capacity and configuration for your needs.

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    "Great Price"

    My wife and I are retired and have lived in multiple states before. With our almost 70 years of living experience, if someone ask me to list the best HVAC company, we would name All-Phase Heating and Cooling company without any hesitation. This company<

    - Tony M.
    "I have never been disappointed with the service that All-Phase has given me."

    They are on time and always call before arriving and follow-up after the service. Techs are very polite and knowledgeable of our heating and cooling system, and explain the work that they have performed. Five stars all the way.

    - Kenneth S.
    "This was our second HVAC purchase from All Phase Heating & Cooling and the experience was as great as the first time."

    Anthony, Bradly, Jay, Evan, Jamey and Jessica were as professional, kind, courteous, punctual and detail oriented as any organization we have ever dealt with. Hats off to Brad & Gina as they have built a world class organization. If you are fortunate enough to discover these folks, you will have a HVAC service and repair company that you can trust, for life! Many thanks to all. Kris & Nancy Buckles

    - Kris B.
    "I called All-Phase after having an issue with another company. I am glad I did!"

    All-Phase was very professional and knowledgeable, and they were able to resolve my heating issue the same day I called. I want to thank our technician Matt for taking the time to explain the process and to answer all of my concerns. If you are having heating or cooling issues don’t hesitate to call them.

    - Joe H.
  • Carrier Factory Authorized Dealer
  • NATE Certified
  • Mitsubishi Diamond Dealer
  • Carrier
  • Piedmont Natural Gas
  • Duke Energy
  • Lewisville-Clemmons
  • Home Advisor

Requirements for a Heat Pump

Key installation considerations include:

  • Proper sizing is one of the most important considerations. A load-informed system size accounts for the home’s layout and heating and cooling needs. A heat pump that is too large or too small for a home can affect comfort, cycling, and efficiency.
  • Adequate insulation also matters. Insulation and air leakage affect how much heating and cooling a home requires. Poor insulation can lead to energy loss and change the demands placed on the system.
  • Compatibility with the home’s existing HVAC system and electrical setup also plays a significant role. Existing ductwork, airflow, and electrical capacity may need evaluation before new equipment is installed.

When we evaluate a home in the Winston-Salem area for a new system, we also look at outdoor placement, drainage, airflow around the unit, and typical energy use. Our technicians review these details and provide transparent pricing before you decide how to proceed. New installations include 10-year labor warranties when applicable under our warranty terms.

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  • Lasting Customer Relationships
  • Locally, Independently & Family Owned
  • Service & Gratitude