Plumbing Repair in Winston-Salem, NC

Friendly Help When Plumbing Problems Disrupt Your Day

When a pipe leaks, a toilet will not stop running, or your water suddenly turns cold, it can throw off your entire day. You want the issue fixed quickly and correctly, and you want to feel confident about who you invite into your home. That is where we come in.

At All-Phase Heating & Cooling, we provide residential and light commercial plumbing repair for homeowners and small businesses in Winston-Salem and nearby communities. We are a family-owned, locally operated company that has been serving this area since 2007, and our team is fully licensed and insured.

We pair practical know-how with a neighborly approach, so you always know what is going on and what your options are. Whether you are dealing with a dripping faucet or a larger issue, we work to make your home feel comfortable and safe again.

Need plumbing repair in Winston-Salem? Call All-Phase Heating & Cooling at (336) 537-5047 or send us a message online today.

Why Local Homeowners Call Our Team

When something goes wrong with your plumbing, you do not want to gamble on an unfamiliar name. Our customers choose us because they know there is real accountability behind every visit. As a family-owned business, All-Phase Heating & Cooling is led by Brad and Gina, and one of them is personally present on every job. That means there is always an owner on-site making sure the work meets our standards and your expectations.

We believe repairs should come with clear communication, not surprises. Our technicians explain what they find in plain language and provide free estimates before work begins. We walk you through repair options, talk honestly about the condition of your system, and help you decide what makes sense for your home and your budget. Our goal is to build long-term relationships, so pressure tactics do not fit how we operate.

Our HVAC background and NATE-certified technicians give us a strong foundation in how your home systems work together. When we look at a plumbing concern, we also consider how it affects comfort, efficiency, and safety across your home. For larger projects, such as new water heater installations, we back our work with 10-year labor warranties on new installations and service guarantees, which provide added peace of mind long after the job is finished in the Winston-Salem area.

Common Plumbing Issues We Repair

Everyday plumbing problems can start small, then turn into real headaches if they are ignored. In many older Winston-Salem neighborhoods, aging pipes and fixtures may lead to recurring leaks or reduced water pressure. Newer homes can have their own issues, such as builder-grade fixtures that wear out faster than expected. We see the full range of situations and work to address the root cause, not just the symptom.

Some issues are more than an annoyance. A slow leak can damage cabinets and floors, a clogged drain can lead to backups, and a struggling water heater can leave your family without reliable hot water. If you are unsure how serious a problem is, that is normal. Our team can evaluate the situation and help you understand whether it calls for a quick fix or a more involved plumbing repair Winston-Salem homeowners can rely on.

Here are some of the plumbing problems we commonly handle:

• Leaking or dripping faucets that waste water and raise utility bills
• Running or constantly clogging toilets that will not flush properly
• Slow or blocked drains in sinks, tubs, and showers
• Visible pipe leaks under sinks or around water heaters
• Low water pressure at fixtures throughout the home
• Water heater issues, including inconsistent temperatures or no hot water

Whether you are in a historic home with older plumbing or a newer build with modern fixtures, we bring the same careful, respectful approach. We arrive prepared to diagnose the problem and explain what it will take to get everything working the way it should.

What To Do When You Notice A Problem

It is easy to feel unsure about what to do the moment you see water where it should not be. Acting calmly and taking a few simple steps can help limit damage until we arrive. You do not need to know how your entire plumbing system works, but you can take basic precautions to protect your home.

If you see active leaking from a fixture, appliance, or visible pipe, turning off the nearest shutoff valve is usually a helpful first move. Many sinks and toilets have valves underneath them that you can turn by hand. If you cannot find a local valve or the water continues to flow heavily, you may want to turn off the main water supply until our team can take a look.

When you notice a plumbing issue, these steps can help:

• Turn off water to the affected fixture or the main supply if needed
• Move belongings away from damp areas to protect them from moisture
• Gently dry visible water with towels and note where it seems to originate
• Avoid using affected fixtures or drains until a technician checks them
• Call us with a short description of what you see and how long it has been happening

When you reach out, we listen first. Our team will ask a few questions, help you decide what to do in the short term, and schedule a visit that fits your day. We understand that plumbing issues do not wait for a convenient time, so we work to make the next steps as simple as possible.

How Our Plumbing Repair Service Works

Knowing what to expect can take a lot of the worry out of scheduling a repair. We keep our process straightforward and transparent so you always feel informed. From the first call to the final walkthrough, our focus stays on clear communication and respectful service in your home.

When you contact All-Phase Heating & Cooling, our office team will gather some basic details about your concern and schedule a visit. On the day of service, one of our licensed technicians arrives during the agreed window, and you can expect either Brad or Gina to be involved on-site. We introduce ourselves, listen to your description of the issue, then perform a careful inspection to pinpoint the cause.

After we diagnose the problem, we explain our findings in everyday language and recommend options. For many issues, that might mean a straightforward plumbing repair that can be completed during the same visit. If a fixture or water heater is nearing the end of its life, we talk through the pros and cons of repair versus replacement so you can make an informed choice. We always provide a clear, written estimate before any work begins.

Once you approve the plan, we complete the repair, clean up our workspace, and walk you through what we did. Our service guarantees apply to the work we perform, and new installations come with strong labor warranties. If you would like to take a more proactive approach, we can also explain our Home Care Club, which helps keep your HVAC and plumbing systems running more smoothly over time. Our financing options for larger projects give you flexibility when a bigger investment is needed for your home.

Water Heaters & New Construction Plumbing

Hot water is one of those comforts you do not think much about until it is gone. When a water heater starts making unusual noises, struggles to maintain temperature, or fails outright, it affects showers, laundry, and daily routines. Our team helps you understand what is going on and what options you have to restore reliable hot water.

During a visit, we check the age and condition of your water heater, look for obvious issues, and discuss your household’s hot water needs. Sometimes a focused repair is a reasonable choice. In other cases, especially with older units, replacement may make more sense in the long run. We talk through these considerations so you feel comfortable with the path you choose. When you decide on a new water heater, our installations are supported by 10-year labor warranties on new installations, which helps protect your investment.

We also support new construction and remodeling projects in and around the Winston-Salem area. From planning plumbing runs to installing fixtures, we coordinate with your build or renovation plans so water, drainage, and comfort systems work well together. Our HVAC background gives us a broader view of how plumbing, heating, and cooling interact, which can be helpful when you are updating several parts of your home at once.

Whether you are upgrading a single water heater or planning plumbing for an entire new space, you receive the same hands-on owner involvement and neighbor-focused service. We work to keep you informed at every step, so your project moves forward with a clear understanding of what comes next.

Frequently Asked Questions

How do you price plumbing repairs?

We base pricing on the type of issue, parts needed, and time involved. Before work starts, we provide a free estimate and explain what is included. Our goal is to keep pricing transparent so you understand the cost of each option and feel comfortable with your decision.

Who will come to my home for service?

A licensed, insured technician from our team will complete your plumbing work. Either Brad or Gina is personally involved with every job, which helps ensure quality and clear communication. You can expect a professional who respects your home and takes time to answer your questions.

Can you help me decide to repair or replace my water heater?

Yes, we walk you through the pros and cons of repair versus replacement. We look at your water heater’s age, condition, and performance, then discuss costs and long-term reliability. Our goal is to help you choose the option that fits your home, comfort needs, and budget.

Do you work on both HVAC and plumbing?

We provide both HVAC and plumbing services, which makes it easier to care for your home’s comfort systems with one trusted team. During a visit, we focus on the issues you tell us about, and we can discuss additional HVAC or plumbing concerns if they make sense to address together.

What kind of warranties come with your work?

Our plumbing repairs are supported by service guarantees, and new installations include 10-year labor warranties. During your estimate, we explain how these protections apply to your specific project. We want you to feel confident that we stand behind the work we do in your home.

If you are dealing with a plumbing issue and want straightforward answers from a local, family-owned team, we are here to help. From small leaks to water heater problems and new construction projects, All-Phase Heating & Cooling works to keep homes in Winston-Salem comfortable and protected.

To talk with our team or schedule a visit, call us today at (336) 537-5047.